FAQ
Can I order customized items?
Absolutely! Just send me an email or give me a call.  I'll be glad to work with you to achieve the design that you desire. I can do all sorts of things including brands, logos, names, symbols, etc.

Do you sell wholesale?
Yes.  Please call or email us for more information on our minimums and fill-times at 308-747-2027.

Do you sell discounted items to associations and rodeo committees for prizes?
Yes. Please send me an email or give me a call. I love to create items to be used for prizes!

Where can I buy Cowgirl Swank items?
For retailers that sell our products, please check out our Retail Outlets page. You may also shop on our Facebook page or in our Ebay store.

What kind of crystals are used in Cowgirl Swank's designs?
I only use Swarovski crystals (a precisely cut luxury crystal from Austria). No other crystal delivers the shine and quality that Swarovski does.

How much are your items?
Caps range from $30-$60 on up depending on the design. Apparel creations are coming soon. Pricing will be listed as the items become available.

How long will it take to get my order?
Most in stock items, ship within 3-5 business days. However, if you are ordering custom items, the average wait time is 2-3 weeks depending on what you are ordering.

How do I place an order?
Cowgirl Swank offers several different options for ordering. Please visit our Products page to see what all we offer. You may shop on our Facebook page and in our Ebay store. If you need something custom, please email or give me a call with specifics.

What shipping methods does Cowgirl Swank use?
We proudly ship most items using the United States Postal Service. However, when warranted we will use UPS. We WILL NOT ship with Fed Ex.

Can a crystal come off and what do I do if that happens?
Yes, under certain circumstances, it is possible for a crystal to come off. Excessive wear, will sometimes dislodge the crystal. Heat is required to put another crystal in its place. Please call me as soon as possible and I will work with you to ensure that your item is taken care of.

What laundering instructions do I need to follow?
It is best to dry clean your garments, however, they can be laundered as long as you use delicate setting with cool water and a cool dryer.Caps and visors with hair-on-hide and crystals should not be laundered. Spot-cleaning is the recommended cleaning method for those items.

*Apparel items with vinyl require extra care. It is best to wash these items alone or with like items. Hang drying is the best option. In the event that the vinyl begins to peel, you may use an iron to reset the vinyl. Be sure to place a barrier between the iron and your garment - such as a piece of brown paper bag or something like that. If you have questions or concerns, please feel free to contact us via email or phone.*

What is Cowgirl Swank's guarantee?
I guarantee all of my items for the first 30 days. Please contact me with any questions or concerns. I will work with you to ensure that you are satisfied.
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